How social media can enhance your customer service reputation
73% of UK customers have stopped using a business because of bad customer service
Research determines ‘when it comes to customer service, quality is key’
Businesses losing £90 million each year due to missed phone calls
Merry Christmas from mplcontact
Retailers…improve your customer service and see your sales increase
6 tips on how to improve your telephone answering skills
Christmas call handling services from mplcontact
5 tips on how to deal with customer complaints
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