Who do we do it for?
Our outsourced call centre services are used by businesses who need day-to-day overflow call handling support, enquiry and product order lines and even call-out services for the products they sell and service so they can be sure their customers always receive a prompt, polite and professional response.
Businesses also use mplcontact for help with call answering, email and web contact handling just during their very busy times of day, when seasonal trends cause spikes in call traffic or if they have launched a new product and the media coverage has generated lots of interest. However and whenever they use us, our services mean they can get on with their core business activities.
Our experience of working with thousands of different businesses of all sizes and in all sectors has helped us to develop flexible, scalable services that will grow as your business does.
See a small selection of our clients – large and small – that we work for and read their stories. Or click on the logos on this page to read more.
“Being in a business that takes us away from our offices for much of the time, it’s reassuring to know that we have mplcontact backing us up. Thank you so much from all of us at On Show for the excellent and professional service that you provide for us. We’ve been with you since we first started our company in 1999 and we’ve always been impressed by mplcontact’s standard of customer service.”
Jill Storer, On Show Events