Pay as you go telephone answering service - MPL Contact Pay as you go telephone answering service - MPL Contact

We understand that not every company needs a full-time telephone answering service, this is why we have developed a pay as you go telephone answering service which means that you only have to pay for what you need.

Perhaps you only require the phone to be answered by our highly-trained agents after a specific campaign has been released? Perhaps you’re informing your clients of a certain event that may interest them? Or maybe you simply need some extra support around a busy season such as Christmas or Black Friday?

Whatever your needs, MPL Contact will be there for you 24/7, and will only charge you with the time spent working on your behalf. This is much more cost effective than hiring a full-time employee who may not be needed every hour of the day.

We train our agents to blend in seamlessly with your team, and they are available to work around your schedule, whenever you need. Our agents will work from a script of your choice, they can pass on a message or take a message and will keep you informed of any progress along the way. This part of the process is automated and you will be informed automatically which means that messages won’t get lost on scraps of paper.

This service is ideal for growing companies; ensuring that you never miss a call, while also being affordable and having the peace of mind that a friendly voice will be waiting for your customers on the end of the phone.


For more information about this service or for some advice on the best service for your call handling needs, please call us on 0800 088 7899. We are more than happy to help.

Take a look at our recent case studies

Key Advice

Due to an increase in their marketing activity, Key Advice needed additional support to direct calls to the necessary teams to capitalise on new opportunities and leads

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Niche Retailers

MPL Contact provides a range of 24/7 call handling solutions to a diverse portfolio of specialist retailers with both a domestic and global customer base.

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The Happy Puzzle Company

An increase in demand created a need for a larger team to help support inbound calls, provide excellent customer service and maintain the high standards already established within their in-house team.

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