Never miss a call
Never miss an order
Expert contact centre solutions for your outsourcing, overflow and out of hours needs.
View our services Call - 0800 088 7899
Call Handling
Our call handling services mean you can always be there for your customers or never miss an order again…
Call Handling
Out of Hours
Overflow
Flexible Dedicated Resources
Call Answering
How many sales could you be missing if your calls are not being answered?
Customer Service
Professional and reliable contact centre customer service
MPL Contact has provided outsourced contact centre services to businesses of all sizes and in all industries since 1994
We are one of the UK’s leading provider of outsourced contact centre solutions and are specialists in complex customer service provision, available 24 hours a day from our network of UK contact centres located in Nottingham and Belfast.
Happy Clients
Extremely satisfied clients love what we do for them so stay with us for the long term.
Expert advice
Happy, loyal & committed agents means we retain the best skills & knowledge.
High performance
Consistently high service levels achieved across all clients.
Quality score
95% of our agents achieve their quality score bonus.