mplcontact has provided outsourced contact centre services to businesses of all sizes and in all industries since 1994

We are one of the UK’s leading provider of outsourced contact centre solutions and are specialists in complex customer service provision, available 24 hours a day from our network of UK contact centres located in Nottingham, Belfast and Sutton Coldfield.

Extremely satisfied clients love what we do for them so stay with us for the long term

Happy, loyal & committed agents means we retain the best skills & knowledge

Consistently high service levels achieved across all clients

95% of our agents achieve their quality score bonus

Delivering a great customer experience is what we do

Imagine never having a closing time, never missing a call and never letting a customer down again. With customised service support that seamlessly blends into your own, your customer service can be more reliable than ever.

View our video to find more about how mplcontact can help your business to grow or call 0800 0931 830 for a no obligation quote.

Some of our clients

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Norwich & Peterborough Building Society

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Legal & General

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Molson Coors

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Viking River Cruises

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Gtech

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Ford Retail