We provide a seamless call handling service, where we work closely with your team to enhance your current customer experience.

We operate a 24/7 call handling service so whenever you experience an increase of calls, need support during seasonal or campaign peaks or during staff absences we can provide you with the call handling solutions that you need. We expertly blend into your own company, ensuring your customers get the best possible experience.

Help Desk

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Customer Service Management

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Call out & Escalation

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Campaign Management

As customer service professionals, we have years of expertise and share this knowledge with our agents.

We make it easy for people to do business with you – by looking after them, we can help to encourage repeat business and positive word of mouth about your company. Your customers will be happy knowing that their voices are being heard, their needs are being taken care of and their problems are being resolved.

At mpl contact, we will help you save time, minimise stress, and maintain and grow your customer base.

If you would like some help delivering excellent customer service, please contact Siobhain for an initial chat on 0800 0931 830

Take a look at our recent case studies

The Principality

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Centrick Property

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Police Mutual

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