Merry Christmas from mplcontact!
Foresight Group invests seven figures in PlayerLayer, an award winning Nottingham based sportwear brand
7 key principles for enabling the customer journey within your contact centre
4 customer service trend predictions for 2017
5 tips for managing your contact centre workforce better
Can web chat improve customer satisfaction?
[Infographic] How do UK consumers use customer service departments?
What is the customer’s biggest annoyance with customer service?
Holiday call handling solutions from mplcontact