The call centr
e team from mplcontact in Belfast is delighted to be taking part in the Smart Business Show on the 29th and 30th May at the Odyssey Arena in Belfast
Located in the Smart Information, Communication & Technology zone, Paul Adamson, Director of mplcontact in Belfast, and his call centre services team will be on hand to talk to businesses at the next Smart Business Show.
This year the show falls on the 29th and 30th of May at the Odyssey Arena in Belfast, and the team will be on hand to talk about their customer service offerings and how outsourcing to mplcontact can help you to grow your business.
Paul Adamson explains:
“We provide call centre services to a wide variety of business – from independent financial advisors, utilities companies, high tech businesses through to smaller companies just getting started. The one thing they have in common, despite their difference in size, is that they understand the need to be there when a customer contacts them.
So, our larger customers manage their peaks of call traffic by sending the overflow to us meaning they don’t needing to hire often expensive temp staff and our smaller customers actually use outsourcing to help them grow. When they’re out and about at meetings with clients they know that any new business enquiries won’t be missed as our agents are always on hand .”
The show is a great place to meet like-minded businesses and see what services other companies are providing, and what assistance they might require in the future. mplcontact are passionate to expand and improve their services and so we think great things will come from this Belfast business show, taking inspiration from real life companies who may need extra help.
Our agents will be there to offer expert advice to any businesses who are interested in improving their customer service. Are you one of them? Get in touch to arrange a meeting on the day, or please call us for any more information. Thank you.
Call us on 0800 0835159 with any queries or email [email protected] for any extra information.