Julie began her journey with Mpl Contact in 2000, when she joined the company as a Contact Centre Advisor. Julie quickly progressed to the role of Team Leader and, through hard work and natural flair, went on to secure the position of Contact Centre Manager. With a strong skillset in resource planning and management, Julie advanced to her current role as Head of Contact Centre Operations in 2014. Drawing on her substantial experience, Julie manages the intricate process of planning, scheduling and organising Contact Centre resources, ensuring effective and consistent delivery of seamless service provision to our Clients.
Back to Meet the Team